Computer Support Specialists

About US- At Cogent Infotech, we believe in creating opportunities that empower individuals and transform organizations. With over 21 years of excellence in consulting and talent solutions, we pride ourselves on building inclusive workplaces and driving innovation in everything we do. Our diverse teams bring unique perspectives to help deliver cutting-edge solutions to global clients across both public and private sectors. Titles: Computer Support Specialist Duration: Contract Location: Albany, NY (12226) Shift Timings: Mon-Fri 9am to 5pm Pay: USD 20/hr – USD 24/hr Position summary: Provides first-level Help Desk support by responding to user inquiries, documenting and troubleshooting system issues, assisting with system navigation and access, and escalating complex requests to ensure timely resolution and efficient service operations. Key Responsibilities:

+ 1st Level Support for Help Desk and Security Incidents.

+ Answer calls and e-mail messages as the...