Concession Manager

We are looking for a dynamic Concession Store Manager to lead our luxury children’s store in a premium department store. This is an exciting opportunity for a self-starter who thrives on taking ownership, driving sales, and delivering an exceptional luxury retail experience.

About You:
Experience in luxury retail is essential; children’s wear experience is ideal but not mandatory.
A self-starter with strong leadership skills who can manage the concession as if it were their own business.
Excellent communication, presentation, and interpersonal skills.
Target-driven, organized, and capable of problem-solving.

Key Responsibilities:
Service & Clienteling:
Deliver the highest standard of customer service and luxury experience.
Build and maintain relationships with VIP clients and develop a concierge-style service.
Maintain CRM protocols and manage the customer database effectively.
Train and develop the concession team to deliver an out...