Conference & Events Manager (Banquets Manager)

Job Description

We are seeking an experienced Banquets Manager to lead the delivery of high‑quality events, ensuring seamless execution, excellent guest experiences, and strong commercial results.

Responsibilities

• Take ownership of the end‑to‑end delivery of conferences, meetings, and banqueting events
• Drive event planning and execution through clear and accurate Banquet Event Orders (BEOs)
• Partner with Sales, Kitchen, Engineering, Front Office, and Housekeeping to ensure smooth operations
• Lead, motivate, and develop the conferencing and Food & Beverage service team
• Consistently deliver an exceptional guest experience, maintaining high service and presentation standards
• Proactively manage guest feedback and resolve issues in a professional, timely manner
• Oversee rosters, staffing levels, and labour costs to meet budgeted targets
• Ensure financial accuracy across billing, cash ha...