Configured Product Coordinator NCD - Project Management

The Configured Product Coordinator will serve as the primary point of contact for customers, ensuring a seamless experience from order placement to delivery. The ideal candidate is detail-oriented, customer-focused, and capable of managing multiple priorities in a fast-paced environment. Posted position does not allow for relocation or sponsorship assistance.
Essential Responsibilities
+ Serve as the primary contact for customer inquiries regarding equipment orders

+ Drive positive customer experience throughout the order process

+ Develop and maintain strong relationships with customers to ensure a positive experience and repeat business.

+ Process and manage customer orders accurately and efficiently, coordinating with internal teams to ensure timely fulfillment

+ Coordinate with internal teams, including sales, production, and logistics, to ensure customer requirements are met

+ Provide order status updates, shipping details, and a...