Connectivity Helpdesk Agent Tier 1 - Router & WAN Support

A telecommunications support company based in Hartenbos is seeking a Helpdesk Agent to provide first-line support to clients via phone and messaging. The ideal candidate will have strong technical troubleshooting skills, a good understanding of networking, and experience in customer service. Responsibilities include addressing internet connectivity issues, logging client tickets, and ensuring timely follow-up with customers. This position offers the chance to work within a dynamic team in a fast-paced environment.
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