Opportunity Description
Specific Responsibilities for this Role
- Continuously builds and shares knowledge to deliver expert service within own scope of work, drawing on expertise of others as needed, and shares knowledge.
- Identifies and understands real needs and expectations of clients in a professional manner, and shares with relevant team members.
- Responds to client complaints in a timely and effective manner and provides feedback on progress.
- Keeps clients updated with relevant and accurate information and involves them in decisions that affect them.
- Focuses on consistently delivering a positive client experience.
- Completes tasks in accordance with set procedures and guidelines.
- Takes care to perform all tasks precisely and accurately to minimise errors.
- Identifies and reports non-compliance to relevant stakeholders, constructively.
- Continuously evaluates quality of own work and provides feedback on progress.
- De...