Consultant - Telesales

Dubai, United Arab Emirates | Posted on 05/01/2026

Telesales Consultant is responsible for engaging potential and existing clients by phone to understand their needs, answer their inquiries, and introduce them to the company’s products and services. You will play a important role in identifying customer requirements, providing tailored solutions, and supporting the sales team by sharing essential client insights.

• Contact potential or existing customers using pre‑defined scripts to inform them about the company’s products and services.
• Actively listen to customers to understand their needs and preferences.
• Address inquiries and provide clear, detailed, and accurate information about products, services, and company policies.
• Handle customer concerns and complaints professionally to ensure a positive customer experience.
• Qualify leads by asking relevant questions to gauge their interest and readiness to ...