Consultant, Vendor Support

Business Segment: Personal & Private Banking

Location: ZA, GP, Johannesburg, Simmonds Street

To establish and optimise relationships with external vendors and third-parties to ensure vendors meet quality standards, deliver on time, and adhere to contractual agreements, thereby contributing to the overall efficiency of the card production and delivery process. To analyse vendor processes and systems ensuring risk exposure is mitigated, customer service levels enhanced, and processing costs reduced.

Qualifications

• Type of Qualification: Advanced Diploma
• Field of Study: Business Commerce
• 5-7 years of experience in Service Management Operations
• Demonstrated experience in communication and negotiation skills to effectively work with vendors, resolve issues, and ensure clear and productive interactions.
• Demonstrated experience in resolving issues related to vendor performance, quality, or co...