Contact Centre Advisor

Contact Centre Advisor 

Prestatyn, North Wales 

Full-Time 40 hours per week

Salary: £28,912.00 per annum 

Shift times: You will work on a rota basis with flexible shift options, currently between 8am-6pm Monday-Friday. 

Permanent and Fixed Term Contracts available
 

We’re looking for a Contact Centre Advisor to join our team based in Prestatyn. Our Contact Centre Advisors take in excess of over 55,000 patient calls per month and are the first point of contact for our patients and customers. HCA has been founded on 5-star exceptional service. Our team here, ensure that all patients receive that VIP treatment from the initial call. 

As a Contact Centre Advisor, you’ll be Working within a highly focused, high volume, supportive, collaborative team. You will be responsible for making patient appointments and handling information requests over the telephone and by email. You will be col...