Opportunity Description
Contact Centre Operations Manager
About the role
It’s an exciting time to join our Digital & Direct team at NFU Mutual. We’re modernising how our Direct customers buy and manage their Home, Motor, Equine and Commercial (micro and SME) insurance across multiple channels, all while maintaining the market‑leading customer satisfaction and retention we’re known for. You’ll be part of a team that’s key to driving the next phase of our Direct business growth story. We’re l...
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