Contact Centre Operator - Customer Service

Out of Hours Contact Centre Operator
Rawtenstall
Various Shift Patterns available (includes evenings and weekends)
£12.77 - £13.99 per hour

We are delighted to be recruiting for a Temporary Operational Support Assistant for our client in Rawtenstall.

This is a fantastic opportunity to work with a forward-thinking care provider that empowers people to live independently in their own homes. If you're organised, proactive, and passionate about delivering excellent customer service, we'd love to hear from you.

The Role

As an Operational Support Assistant, you will play a key role in supporting day-to-day operations and ensuring service users receive timely, effective support.

Your responsibilities will include:

• Acting as the first point of contact for enquiries, referrals, and TEC equipment installations
• Providing operational support including answering calls, data entry, booking appointm...