Contract Logistics Customer Service Specialist

**It's more than a job**

Are you ready to be the vital link between customers and logistics operations? Join our Contract Logistics team in Geel as a Customer Service Specialist

**‎**

As a Customer Service Specialist at Kuehne+Nagel, you are the key link between our customers and our logistics operations. You are responsible for managing customer-related activities and providing excellent service to meet our customers’ needs

**How you create impact**

+ You act as the primary point of contact for our customers, responding to inquiries, providing solutions to issues, and ensuring smooth communication between the customer and internal teams;
+ You handle the entire process from order entry to delivery, ensuring all orders are processed accurately and completed within the set deadlines;
+ You identify and address any operational or logistical issues that arise during the process, proactively seeking solutions and managing escalations when ...