Control Room Operator - S

Job Purpose

The Control Room Operator will be responsible for the active communication, administration and monitoring of the transport services throughout the Sun City Resort and surrounding vicinity, ensuring the timeous dispatch of vehicles and the ongoing surveillance of vehicles to maintain and/ or improve customer experiences and control transport risk and compliance in line with Sun International standards and legislative requirements.

Key Performance Areas

• Review the arrival and departure lists daily and understand special requirements


• Log booking requests received from hotel and airports and complete spreadsheets to facilitate timeous delivery of transport services


• Publish and communicate transport bookings requests received from Fleet Management daily, via internal to the resort in line with service offerings


• Monitor bus stops for volumes of guests requiring transport, ...