Corporate Trainer

Mohamed Hilal Group is seeking a dynamic and experienced Corporate Trainer to design, deliver, and evaluate training programs focused on customer service excellence, soft skills development, and operational effectiveness across our Retail and F&B businesses. The ideal candidate will be passionate about people development, possess excellent presentation skills, and have a proven track record of enhancing employee performance through engaging learning initiatives.

• Design, develop, and deliver training programs on customer service, communication skills, emotional intelligence, conflict resolution, sales techniques, and professional conduct.
• Conduct onboarding and induction training for new employees across Retail and F&B divisions.
• Facilitate classroom, virtual, and on-the-job training sessions for employees at all levels.
• Assess training needs through discussions with business leaders, performance reviews, and operatio...