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Country Head Of Operations

Standard Bank Group

Lusaka, Lusaka Province, Zambia Full-time June 21, 2026
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Opportunity Description

Job Description

Lead and manage the Country Operations Function across product lines and asset classes in line with regulatory requirements, market rules, directives, policies and deadlines to achieve defined targets and quality standards and minimise risk whilst maintaining a positive client experience. Lead and manage the Country Operations Function across product lines and asset classes in line with regulatory requirements, market rules, directives, policies and deadlines to achieve defined targets and quality standards and minimise risk whilst maintaining a positive client experience.

Lead and manage the Operations service execution teams in Country. Creating an environment that empowers people to make decisions, embrace change and take control of their personal development and growth and set goals for self and team to achieve defined targets and quality standards within prescribed Service Level Agreements (SLAs).

Formulate, communicate, collabor...

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