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CPRF Customer Service Analyst MT

Mondelēz International

Quito, Pichincha, Ecuador Full time June 02, 2026
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Opportunity Description

Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Possible. 

You will improve value and service to your customers and improve supply chain efficiency. In addition, you will use internal and customer data to optimize plans and to support joint initiatives with strategic customers.

How you will contribute

You will: 

  • Be the single point of contact for your customer portfolio
  • Manage escalations for complaints and disputes, and handle and resolve issues to ensure maximum customer satisfaction
  • Help achieve business and commercial objectives by achieving customer service targets, supporting the improvement agenda (internal process and external customer) and developing collaborative relationships cross-functionally and with customers
  • Work with the order fulfilment team to report on KPIs, including root-cause analysis a...
    • Full time Information and Record Clerks

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    Submit your application for CPRF Customer Service Analyst MT at Mondelēz International

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    Opportunity Details

    Location Quito, Pichincha
    Country Ecuador
    Type Full time
    Category Information and Record Clerks
    Posted June 02, 2026
    Deadline July 12, 2026

    About Mondelēz International

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    Mondelēz International

    Quito, Ecuador

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