Opportunity Description
- Negotiate and establish payment arrangements or settlements.
- Contact customers via phone, email, or viber to collect existing for payment or overdue payment.
- Remit ALL cash / gcash collection to the shop assistant or Head office in charge within the day or not later than five(5) in the afternoon.
- Issued official receipt to the customers once payment has been made.
- Maintain detailed records of customer's payments and screenshot of deposit slip / gcash transactions.
- Update account status in the system based on collection reports.
- Investigate and resolve disputes or discrepancies on customer accounts. Work with head office finance to resolve the issues.
- Support to various teams or department if needed.
- Perform any other task that may assign from time to time by Immediate Head / Management.
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