Credit controller and billing administrator

Overview

Job Title: Credit Controller and Billing Administrator
Department: Finance
Location: Cape Town
Reports To: Head of Collections/Finance Manager (Revenue) Role Purpose

This is a hybrid role with a dual purpose: manage the company’s debtors, ensuring timely collection of outstanding invoices to maintain healthy cash flow and minimize bad debt, and assist with the day-to-day functions and transactions of the billing team.

Responsibilities Credit Control Manage debt collection processes to ensure timely payment. Actively chase overdue invoices via phone calls, emails, and letters, and initiate and manage offensive action against non-paying debtors when necessary. Monitor debtor accounts to identify outstanding debts and communicate effectively with clients to resolve payment issues. Maintain accurate records of all communication with debtors. Reconcile debtor accounts when queries are raised or problems are identified to ensure debtors statements are accu...