Opportunity Description
Position Responsibilities
Manage and develop a team of Credit Analysts by providing onboarding and trainings to ensure excellent service.
Monitor team interactions with customers to evaluate performance, track results and provide coaching for increased success.
Collaborate with Collections and Sales teams to resolve customer account issues and evaluate orders stopped for credit review when needed.
Perform in-depth financial analysis and communicate findings to support informed, high-impact business decisions.Oversee special projects within the Credit team.
Minimum Requirements
Bachelor's degree in Finance or Accounting.
Credit designation (CCP) is an asset.
3+ years in a Credit or Collections leadership position; call-centre or queue driven B2B experience preferred.
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