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Crisis Management Centre (CMC) Analyst

ISS

London, England, United Kingdom Permanent June 24, 2026
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Opportunity Description

Job Description

In this role, you will play a critical part in ensuring accurate communication, escalation, and coordination during high-impact events.

You will support the organisation’s ability to respond effectively to crises, protect its people and assets, and maintain business continuity.

Key Responsibilities

  • Prepare for, respond to, and support recovery from high-impact incidents
  • Conduct real-time monitoring of internal and external incidents across EMEA
  • Identify, escalate, and manage incidents in line with established protocols
  • Coordinate responses affecting staff, sites, and business operations
  • Assess and mitigate risks for business travellers, including tracking high-risk travel
  • Gather, evaluate, and interpret intelligence to identify emerging risks and trends
  • Conduct open-source research (OSINT) to support threat detection and situational awareness
  • Deliver accu...
  • Permanent Business Operations Specialists

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