CRM Activation Consultant

CRM Activation Consultant (Full Time, Permanent Position)

London (Hybrid)

Let's make the most of your talent

About us

At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance, and procurement, we're a customer-obsessed market powerhouse.

What you'll be doing

As a key member of the DLG CRM team and reporting to the Activation Manager, this role will implement CRM campaigns and activities on the DLG customer Apps and across email, SMS, Social, telephony and inbound channels.

• Architect and execute CRM activities as set by the CRM and Performance Managers, on time and on budget using BRAZE
• Create a prioritisation backlog to be reviewed and agreed with the Head of CRM, Activation Manager and the CRM Managers
• Accountable for managing t...