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CRM Business Analyst

TechSearch

singapore, sg, singapore, sg, Singapore Permanent June 06, 2026
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Opportunity Description

Job Responsibilities:

  • Work closely with key internal stakeholders to understand the respective processes and challenges, drawing inferences from these process details and linking these inferences to the big picture by considering business objectives to identify process improvements
  • Assist in reviewing all current processes and systems, thereafter creating and recommending streamlined processes to ensure a smooth integration
  • Analyse and evaluate project complexity, assumptions, constraints, and dependencies
  • Gather and evaluate business requirements and functional specifications, performing gap analysis between existing and required solutions and driving and developing solution deliverables from vendors
  • Drive parties proactively to pursue and meet timelines, together with the project manager or in the project manager’s stead
  • Participate in requirements engineering documentation and subsequent communications and respo...
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