Opportunity Description
Deliver on Nissan's Global CRM Standards while keeping a master customer database through the management platforms; this CRM operation is required to ensure customer retention.
Geographical coverageGLF6 MED
JOB CONTEXTNissan's objective is to be #1 in MED, maximizing business digitization. The NMEF CX Team seeks regional excellence and plans to offer a seamless digitally enabled journey to all customers, making Customer Experience the epicenter.
The NMEF CX Team is looking for a CRM & Innovation Manager to support Nissan's brand ambition and big bets regionally.
Deliver on Nissan's Global CRM Standards while keeping a master customer database through the management platforms; this CRM operation is required to ensure customer retention.
KEY ACCOUNTABILITIESPerformance indicators:
- Lead the CRM foundation launch & campaign management (Leads management, Sales, Aftersales, Events, Marketi...
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