Opportunity Description
Job Description
We are looking for a CRM Intern to join our Growth & CRM team within Courier/Rider Operations. This is a hands-on role where you will support the execution of lifecycle campaigns for our riders across 22 countries, and on top of that, help us rethink and automate how we work by building smarter, AI-powered workflows into our CRM operations.
You will learn the fundamentals of lifecycle marketing at scale while shaping how we use AI and automation to make our processes faster, leaner, and more personalized. We are looking for someone with the curiosity and technical comfort to turn real CRM problems into practical, scalable solutions and who is energized by the idea of doing the work and improving how it gets done at the same time.
The journey
CRM Campaign Execution
Strategy & ideation: Help design lifecycle campaigns and communication flows targeting rider acquisition, onboarding, reactivation, and long-ter...
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