CRM Operations & Field Enablement Lead

Novartis Farmacéutica is seeking a CRM Operations Specialist in Mexico to ensure the effective operation of CRM platforms while driving user adoption and data quality. The successful candidate will implement CRM strategy, manage platform operations, and deliver training to enhance user experience.

Applicants should have a bachelor's degree, at least 2 years of experience in CRM operations within the pharmaceutical sector, and strong analytical skills. Knowledge of tools like Salesforce and Power BI is essential.