Opportunity Description
Designation - CRM Product Owner
Location - Bangalore
Shift Time: 12:30 PM - 9:30 PM IST
Roles and Responsibilities
CRM Customer Service Module PO
- Collaborating with stakeholders to establish a product vision that aligns with business objectives
- Securing stakeholder buy-in for major decisions and strategies, and providing clear instructions and deliverables to developers
- Designing the product roadmap to outline the vision, priorities, and direction for the product offering over time.
- Partnering with business stakeholders to facilitate workshops, lead discovery sessions, and understand business requirements, offering recommendations for meeting these requirements with the proposed product
- Assisting clients in envisioning potential business solutions using Dynamics CRM
- Prepare functional requirements document, test case document for new projects
- Accountable for functional testing and documentation...