CRM Requirements Lead (Platform-Neutral) for CIB

Luxoft is seeking a platform-neutral Functional CRM Consultant / Business SME to define business requirements for the CRM system in Commercial & Investment Banking. The successful candidate will focus on identifying what the CRM should achieve, without bias towards specific platforms like Salesforce or Microsoft.

The role involves leading workshops with stakeholders, capturing needs, and defining user personas. Strong experience in CIB and CRM is essential.