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CRM Support Administrator

New Zealand Herald

Auckland CBD, Auckland, New Zealand FULL_TIME June 10, 2026
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Opportunity Description

The Opportunity

Love data, systems, and solving problems? Join NZME’s Commercial Operations team as a CRM Support Administrator, where you’ll play a key role in managing the data that connects our sales systems and supporting the day-to-day use of our Commercial HubSpot CRM across the business.

What you’ll be doing

You’ll be responsible for CRM Operations ticket and data management, support & troubleshooting, training and testing

  • Manage CRM Operations ticketing queues - including account setup, ownership changes, updates and queries.

  • Maintain accurate, high-quality data aligned to business rules.

  • Monitor HubSpot CRM dashboards, resolve data issues and support ongoing data improvements.

  • Contribute to continuous improvement of CRM processes, tools and system performance.

  • Deliver onboarding and refresher training, and assist in the maintenance of clear, user-friendly training materials...

  • FULL_TIME Information and Record Clerks

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