CRM System Administrator

I am representing an established organisation who are seeking a hands-on CRM System Administrator to support operational needs within its Salesforce environment.

This role is focused on ensuring the CRM remains a trusted, accurate source of truth for pipeline, contracts, and revenue data, while supporting business users and maintaining strong data governance.

Key Responsibilities:
Day-to-day Salesforce administration, including users, permissions, and configuration
Ongoing data hygiene: deduplication, clean-up of dormant/orphaned records, and maintaining data quality standards
Management of picklists, record types, validation rules, and page layouts
Supporting controlled changes and releases (e.g. sandbox to production)
Maintaining a robust data quality framework across key CRM objects
Assisting with reconciliation activities between CRM and finance systems
Building and maintaining reports and dashboards (pipeline, bookings, revenue, renewals)
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