Croatian Customer Specialist – Remote-Friendly | 1,200€ Signing Bonus

Location: Athens, Greece Start Date: May 2026 Work Model: On-site or Remote (performance-based after 9 weeks) | Full remote for Croatia-based candidates after training

About the Role

Join one of the world's most recognised travel platforms and be the voice that helps travellers sort things out — fast and well. As a Customer Advisor on the Booking.com project, you'll handle inbound queries from Croatian-speaking customers, troubleshoot issues, and make sure every interaction is logged, resolved, and actually helpful.

This is a role for someone who's a natural problem-solver, communicates clearly, and doesn't panic when the queue gets long.

What You'll Be Doing

• Handling inbound calls and emails from Croatian-speaking customers
• Logging all interactions accurately in the customer service database
• Resolving complaints and escalating when...