Opportunity Description
Athens, Greece
Monday–Sunday | 08:00–19:00 (rotational shifts)
Permanent contract
About the Role
Join a global travel platform and become part of an international team supporting customers worldwide.
As a Croatian-speaking Customer Support Specialist, you will assist users with bookings, reservations, and general inquiries, ensuring a smooth and positive customer experience.
Work Model
- On-site training (9 weeks in Athens)
- After training: remote work based on performance and readiness
Key Responsibilities
- Handle customer inquiries via phone, email, and chat
- Support with reservations, cancellations, and booking changes
- Assist with payment-related questions and issues
- Provide clear and professional communication in Croatian and English
- Ensure high levels of customer...
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