CS & Commercial Operations Manager Wholesale Emerging Markets Central

CS & Commercial Operations Manager

Purpose & Overall Relevance for the Organization:

A diverse role in the heart of the business as interface of adidas regional partners connecting them with internal planning team for a variety of commercial services such as managing partners’ portfolio from order to cash cycle, sales and operational planning to drive business excellence and brand positioning.

Key Responsibilities:

• Overlook E2E Order to Cash Cycle Ensuring timely accurate order entry and release, accuracy of product information, stock availability, pricing, trade terms for EMC Franchise Channel
• Drive customer satisfaction by consistently delivering high quality service and meeting service fulfillment measures as seen by partner’s lens.
• Proactive data analytics on customer behavior trend and out of stock risks taking in account inputs from Demand Planning, Sales, Custome...