Job Description Customer Service Associate (CSA)

Brand: Reliance Yousta

Location: Ludhiana

Department: Retail Store Operations

Role Type: Full-time / On-floor Executive

Position Overview

The Customer Service Associate (CSA) at Reliance Yousta Ludhiana is responsible for delivering an exceptional in-store customer experience, supporting sales targets, maintaining visual merchandising standards, and ensuring smooth store operations. The role requires strong communication, customer orientation, and the ability to work in a fast-paced fashion retail environment.

Key Responsibilities

1. Customer Service & Sales

• Greet customers and assist them with product selection based on needs and preferences.
• Provide product knowledge, styling advice, and size rec...