Customer Advisor – German Speaking | Greece (On-site / Remote)

Location: Athens, Greece | Remote from Greece only

About the Role

On behalf of a leading international BPO based in Athens, we are looking for German-speaking Customer Advisors to handle inbound customer interactions via phone, email, and chat. Both on-site and remote options are available depending on your profile.

Your Responsibilities

• Handle customer inquiries in German across phone, email, and chat
• Resolve issues efficiently and ensure high customer satisfaction
• Log interactions accurately in the CRM system
• Meet agreed KPIs (CSAT, response time, resolution rate)

Your Profile

• German C1/C2 native or near-native — mandatory
• English B2 minimum
• For remote: stable connection and quiet working space

What We Offer

• Competitive salary and performance bonuses
• Relocation support for o...