Customer Advocacy & Growth Manager | Gilytics

The Mission

Turn customer success into a repeatable growth engine.

What You Will Do

Customer Advocacy and References

• Build and manage a pipeline of customer advocates and references
• Run a structured referral program with quarterly targets
• Coordinate case studies and success stories end-to-end, including navigating Legal, Compliance, and management layers to get approvals over the line
• Engage with industry bodies (CIGRE, CEATI, ENTSOE) to build visibility and connections

Content and Customer Proof

• Interview customers, extract the real value, and publish one Pathfinder success story per quarter — independently, without a copywriter
• Keep the website and product pages current with fresh customer evidence
• Create LinkedIn content and targeted outreach that supports pipeline, not follower counts

Webinars and Community

• Plan, host, a...