Customer Care Agent

At Careismatic Brands we take pride in offering a curated selection of brands that span from accessible quality to premium excellence. Our diverse portfolio of brands meets the medical apparel needs of healthcare professionals around the world with the perfect blend of fabric, design, fit, and functionality, all competitively priced with quality that exceeds industry standards. Job Location: Pune Job Title: Customer Care Agent — D2C (Pune, India) About the Role: We’re seeking passionate and customer-obsessed Customer Care Agents to join our D2C Team in Pune. In this role, you’ll be the voice of our brand — helping customers with orders, returns, product questions, and every detail that makes their shopping experience exceptional. You’ll interact with customers across multiple touchpoints, ensuring each interaction is handled with professionalism, empathy, and care. Key Responsibilities: Customer Interaction: Respond to customer inquiries via email, chat, and phone in a proessional and...