Customer Care Chat Consultant – Health Care Campaign

Are you passionate about helping people and delivering service that truly makes a difference?

We are currently seeking experienced Chat Support Consultants to join our growing medical support team. This role is perfect for customer-focused individuals who can provide reassurance, professionalism, and efficient support in a fast-paced environment aligned to UK operational hours.

You’ll be joining a dynamic and supportive workplace where quality service, teamwork, and growth are highly valued.

Your Role

• Support customers through live chat and digital communication channels
  
• Deliver professional, empathetic, and solution-driven customer service
  
• Assist customers with queries while ensuring accuracy and efficiency
  
• Handle sensitive situations calmly and professionally
  
• Follow internal procedures and escalate concerns where necessary
  
• Maintain high ser...