Home / Careers / Customer Care Executive
R

Customer Care Executive

RS Group plc

China, Shanghai, China Full-time June 09, 2026
Apply Now

Opportunity Description

Location: Shanghai, China


Report to: Customer Care Team Leader

Role Purpose:


The Customer Care Executive is responsible for delivering an effortless customer experience by ensuring all customer requirements are completely met through proactive communication, high-quality service, and a customer-focused approach. This role contributes to achieving the company's sales objectives through value-added activities.

What you will be doing in this role

  • Deliver exceptional customer service via all channels, ensuring that customer order and enquiry needs are met while maintaining service level agreements.

  • Provide an effortless customer experience by proactively communicating with customers on any updates or changes to their orders / enquiries in a professional and courteous manner.

  • Contribute to sales targets by working closely with the sales team and performing high level value-added activities set o...
    • Full-time Information and Record Clerks

    Ready to Apply?

    Submit your application for Customer Care Executive at RS Group plc

    Apply for this Position

    Opportunity Details

    Location China, Shanghai
    Country China
    Type Full-time
    Category Information and Record Clerks
    Posted June 09, 2026
    Deadline July 19, 2026

    About RS Group plc

    R

    RS Group plc

    China, China

    Share This Opportunity