Customer Care Operations Supervisor - Hybrid Schedule

iSmash in Buenos Aires is looking for a Customer Care Supervisor to oversee daily operations, ensuring high-quality service and strong team performance. You will lead a team to handle customer interactions and drive performance improvements.

The ideal candidate should have strong leadership skills and be capable of monitoring KPIs while promoting team engagement. This role offers a hybrid working model and requires working from Tuesday to Saturday, 9:00 AM to 6:00 PM.