Customer Care Project Management

As the first overseas subsidiary of BYD group, our main focus is to provide European customers with new energy vehicles, rechargeable batteries, solar panels, energy storage systems and other new energy products, as well as related after-sales services.

Location: Budapest, Hungary

Department: Customer Care – After Sales, BYD Europe

BYD is one of the world’s leading manufacturers of electric vehicles and new energy technologies. As the company continues to expand its presence across the European market, the After Sales organization plays a key role in ensuring an outstanding ownership experience for customers throughout the lifecycle of their vehicles.

Within the After Sales division, the Customer Care department focuses on initiatives and processes that strengthen customer satisfaction, service quality, and the overall brand experience. To support the growth of the European business and the i...