Customer Care Specialist - Multilingual, Shift Rotations

Swap Asia Group in Petaling Jaya, Selangor, is seeking a Customer Service Representative who will handle inbound and outbound calls related to claims and product queries.

The ideal candidate will possess a diploma, excellent bilingual skills in English and Bahasa Malaysia, with a preference for those speaking Mandarin. You will work in a shift rotation and have a positive, customer-focused attitude.