Customer Care Specialist

Description

Deliver customer service with kindness, empathy, understanding, and patience Efficiently navigate patient and prescriber profiles across systems Ability to adapt quickly to each customer interaction - inbound, outbound, and written, through email, phone, SMS, chat and mailed prescriptions. Cohesively work with a team, as well as independently Ability to interact with team members across pharmacy and fulfillment facilities. Maintain a positive and professional attitude while keeping our pet patients and customers front and center.

Skills

call center, pharmacy technician customer service, customer service, pharmacy technician license

Top Skills Details

call center,pharmacy technician customer service,customer service

Additional Skills & Qualifications

- Strong customer service and communication skills - Administration and data entry - Willing to get a pharmacy technician license - Comfortable training fully on-site an...