Customer Care Telephone Agent – Native English and Spanish speakers (100% Remote – Based in Spain)

AVOS TECH is expanding its Premium International Customer Service Team for a leading Spanish health insurance company.

We’re looking for native-level English speakers who are based in Spain and fluent in Spanish to join our remote customer care team.

Main Responsibilities:

-Deliver excellent customer service to international clients needing health insurance for visa/residency purposes

-Handle administrative tasks: data updates, online payments, authorizations, and service requests

-Accurately record information and escalate cases where necessary

-Empathize with customers and support their integration into the Spanish healthcare system

Work Schedule:

-Monday to Friday from 11:00 – 19:00

-Flexibility to cover different shifts occasionally (sick leave, holidays) is required

What We Offer:

-Full-time contra...