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Customer Engagement Agent (Inbound & Outbound)- 12 Months Fixed Term Contract

Tracker South Africa

randburg, gauteng, South-Africa Full-time June 24, 2026
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Opportunity Description

Listing reference: track_

Listing status: Online

Apply by: 31 July 2025

Position summary

Job category: Customer Service

Location: Randburg

Contract: Fixed Term Contract

Remuneration: Market Related

EE position: Yes

Introduction

Tracker requires the services of a Customer Engagement Agent in the Customer Service department based at Tracker Head Office in Johannesburg.

  • The incumbent is expected to be a one-stop call resolution employee by answering incoming calls and resolving queries received from Tracker Clients according to the relevant SOP and company standards.
  • Contribute towards maintaining a departmental Abandonment Rate and Service Level according to the company standards.
  • Accurate capturing of data and updating of client information while speaking with the client.
  • Ensure that Customer ...
Full-time Sales Support

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