Customer Engagement Manager Full-time

Company Description

About Us 

TABtouch is taking customer experience to the next level – easy, safe and thrilling.

We operate in a fast‑paced, highly competitive environment where innovation, accountability and collaboration matter. Our work is interesting, challenging and diverse, with real impact across both digital and retail wagering channels. You’ll play a key role in shaping how we engage, reward and retain customers across the TAB and TABtouch ecosystem.

Job Description

About the role

As Customer Engagement Manager, you’ll lead the development and delivery of strategies that drive customer retention, engagement and long‑term loyalty through segmented, personalised communications across direct channels, hosted events and customer initiatives.

Reporting to the Head of Marketing, you’ll oversee Customer Generosities, optimise direct communications and le...