Opportunity Description
Job Details
Description
About Us
Finance of America helps homeowners 55+ access the equity they’ve built while staying in full control of their home and their financial future. Through a range of reverse mortgage solutions, we help customers shape the retirement they’ve earned while continuing to evolve how we serve and work together.
Joining Finance of America now means stepping into a period of momentum and growth, with teams actively shaping what comes next and opportunities to make an impact and grow your career.
Purpose of Role
Responsible for supporting the management, prioritization, and resolution of internal and external customer inquiries with clarity, accuracy, and professionalism. Conducts loan-level reviews using keyword and pattern analysis to surface concerns, improve processes, and support timely resolution of customer issues while collaborating closely with cross-function...
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