Customer Experience Internship, Managed Logistics

**Job Title:**

Customer Experience Internship, Managed Logistics

**Department:**

Customer Service & Contact Center Operations

**Country:**

**State/Province:**

**City:**

**Full/Part Time:**

Part time

**Job Summary:**

Under close supervision, this position will gain hands-on experience providing an exceptional customer experience. This role learns to embody a customer-centric focus and partner with internal teams to provide timely communication and a high-quality experience. This role will gain exposure to operational workflows, relationship management, and technology integration within a transportation setting.

**Job Description:**

Key Responsibilities: • Gain exposure and understanding of the transportation industry • Work with a managed client base to continuously improve shipment operations, such as automated tracking, online booking/shipment management, communication on acce...