Customer Experience Lead - AI-Driven Service for Retail

Job Search Place Limited is seeking a Customer Service Manager in Greater London to enhance their online customer service function. You will lead a dedicated team, work on improving customer experience across multiple channels, and integrate AI tools to boost service efficiency.

The ideal candidate should have retail or eCommerce experience, strong communication skills, and a love for cooking and quality products. The position also comes with industry-leading discounts and opportunities for personal development.