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Customer Experience Manager - Primark - Doha Festival City-Qatar

Alshaya Group

Qatar, Qatar, Qatar permanent June 14, 2026
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Opportunity Description

Customer Experience Manager - Primark - Doha Festival City-Qatar

Job No: 4827336

Location:Qatar: Qatar



Role Profile:


To deliver exceptional in-store and online customer experiences that reflect the brands values, drive loyalty, and increase customer satisfaction across all touchpoints within the retail cosmetics environment.


The below Key Performance Areas include but are not limited to:

  • Develop and implement customer experience strategies across retail stores

  • Collaborate with General Manager and beauty advisors to ensure a consistent, high-quality customer experience.

  • Monitor and respond to customer feedback from in-store surveys, online reviews, and social media.

  • Lead training sessions , coaching for frontline staff on customer service excellence and brand representation.

  • Coordinate with marketing to align promotions , loyalty progra...
    • permanent Advertising, Marketing, Promotions, Public Relations, and Sales Managers

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    Opportunity Details

    Location Qatar, Qatar
    Country Qatar
    Type permanent
    Category Advertising, Marketing, Promotions, Public Relations, and Sales Managers
    Posted June 14, 2026
    Deadline July 24, 2026

    About Alshaya Group

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    Alshaya Group

    Qatar, Qatar

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