Customer Experience Officer (Qatari & Children of Qatari Mother)

Job Summary

The designated role supports digital team with the following activities:

Key Accountabilities

 Listed below are the primary responsibility of this role:

1) Support Retail digital communications & campaign management activities.

2) Support UAT activities during monthly digital releases.

3) Plan out release item translations to support multiple languages (mainly Arabic) in coordination with Marketing in providing labels, messages etc.

4) Manage Digital email Box / respond to customer queries and coordinate with call center in resolving custo...